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Shipping Policy

Learn about our shipping procedures, delivery timelines, and tracking information for your customized products

Processing & Production Time

Important: All our products are custom-made to order. This means we start production only after receiving your confirmed order and design approval.

1. Order Processing (1-2 Business Days)

Once you place an order, our team reviews it for any clarification needed regarding customization requirements.

2. Design Proof & Approval (1-2 Business Days)

We create a digital proof of your customized product and send it to you for approval. Production begins only after your approval.

3. Production Time (3-5 Business Days)

After approval, we begin crafting your personalized product with premium materials and quality control.

4. Quality Check & Packaging (1 Business Day)

Each product undergoes thorough quality inspection before secure packaging for shipping.

Shipping & Delivery

Delivery Timeframes

Delivery Type Estimated Time Coverage
Standard Delivery 7-10 Business Days All Major Cities
Express Delivery* 4-6 Business Days Metro Cities Only
Tier 2 & 3 Cities 10-14 Business Days Extended Areas
Remote Locations 14-21 Business Days Remote & Rural Areas
*Express Delivery: Available at an additional charge. Not available for all product categories. Contact us before ordering for availability.

Shipping Charges

Shipping charges are calculated based on:

  • Product weight and dimensions
  • Delivery destination (PIN code based)
  • Shipping speed (Standard/Express)

Free Shipping Offer

We offer FREE Standard Shipping on all orders above ₹1999 across India.

Note: Free shipping applies to standard delivery only. Express delivery charges (if available) will still apply.

Order Tracking & Support

Real-time Tracking: Once your order is shipped, you'll receive a tracking number via SMS and email. Track your order directly on our website or the courier partner's website.

What to Expect

  • Order confirmation email immediately after purchase
  • Design proof email within 24-48 hours
  • Production completion notification
  • Shipping confirmation with tracking details
  • Delivery attempt notification from courier
Important: Please ensure your shipping address is correct and complete. We are not responsible for delays caused by incorrect addresses. Address changes after order confirmation may incur additional charges.

International Shipping

Currently Available: We currently ship to select international destinations. Please contact our customer support before placing an international order to confirm availability and shipping costs.

For international orders:

  • Additional 5-7 business days for customs clearance
  • Customs duties and taxes are buyer's responsibility
  • Shipping costs calculated at checkout for available countries
  • Required documents will be provided for customs

Delivery Issues

While we strive for smooth deliveries, sometimes issues may occur:

Non-Delivery

If not delivered within estimated timeframe, contact us with your order number

Address Issues

Wrong address? Contact us immediately. Redirect fees may apply

Damaged Package

Do not accept visibly damaged packages. Contact us within 24 hours of delivery

Pro Tip: Always check the packaging condition before accepting delivery. Refuse acceptance if package is damaged.

Need Help with Shipping?

Our customer support team is here to help with any shipping-related questions or concerns.

Contact Support Call Now

Last Updated: March 01, 2026